Senior Tax Associate
On-siteKyle, Texas, United States
Job Summary
Review client tax situations and prepare returns using H&R Block's advanced technology while ensuring accuracy and adherence to IRS regulations. Partner with Client Care Specialists to gather information, then translate complex tax concepts into clear recommendations for clients. Identify tax savings opportunities, suggest relevant products, and provide forward-looking financial guidance. Own the accuracy of every return, escalate complex notices or audit inquiries as appropriate, and maintain lasting client relationships through a client-first approach. Requires completing the H&R Block Income Tax Course, one year of prior H&R Block experience, and availability for evenings and weekends during peak tax season.
Required Qualifications
- Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment
- 1 year of experience as an H&R Block Tax Associate, including preparing individual tax returns
- Must complete continuing education and meet all IRS and applicable state requirements
- Strong communication skills, including explaining tax information clearly and asking questions to understand client needs
- Problem-solving skills, including organizing information and identifying solutions
- Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT
- High school diploma / GED / equivalent
Desired Qualifications
- Bachelor's degree in accounting, finance, or a related field
- Experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services
- Experience asking questions and recommending solutions based on client needs
- Ability to work 15–35 hours per week, with availability up to 40 hours during peak periods
- Availability to work evenings and weekends during tax season
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