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CovistaPosted 2 weeks ago

Senior Systems Engineer

$84,836–$84,836 year

HybridLisle, Illinois, United States

Full TimeMid LevelLarge

Job Summary

Configure, support, and optimize Salesforce solutions across Experience Cloud, Sales Cloud, and Service Cloud, serving as a subject matter expert for student-facing portals. Troubleshoot production issues, resolve service requests, and manage releases while ensuring data quality, security, and system integrity. Translate business requirements into user stories, partner with stakeholders to drive adoption, and contribute to CRM roadmap planning. Create reports, dashboards, and documentation using declarative tools and collaborate on Apex/LWC solutions as needed.

Required Qualifications

  • Applicants must be currently authorized to work in the United States on a full-time basis
  • Covista will not sponsor applicants for work visas
  • Bachelor's Degree in Computer Science or related field Required
  • Five (5) plus years of Salesforce administration experience in complex environments
  • Five (5) plus years of Experience Cloud (Communities) experience required
  • Salesforce certifications required: Administrator
  • Salesforce certifications required: Platform App Builder
  • Working knowledge of Apex, Visualforce, and Lightning Web Components
  • Experience with Agile methodologies and cross-functional collaboration
  • Familiarity with tools such as Data Loader, Gearset, GitHub, Workbench, DocuSign
  • Strong analytical, communication, and problem-solving skills
  • Solid front-end development skills: HTML, CSS, JavaScript
  • Knowledge of REST/SOAP APIs and system integrations
  • Understanding of identity platforms (SSO, SAML, OAuth, OpenID Connect)
  • Hands-on experience with AI-assisted coding tools (e.g., GitHub Copilot, CodeWhisperer, or similar) to accelerate development, debugging, and refactoring
  • Experience validating and hardening AI-generated code for security, performance, and maintainability
  • Familiarity with AI-assisted debugging and root cause analysis, including log interpretation and automated suggestions
  • Strong problem-solving and analytical thinking
  • Clear communication and collaboration across cross-functional teams

Desired Qualifications

  • Preferred: Sales/Service Cloud Consultant or Advanced Administrator
  • Strong declarative expertise
  • working knowledge of Salesforce development
  • Strong debugging skills
  • the ability to influence platform strategy while growing into a leadership role
  • Utilize declarative tools (Flows, validation rules, security)
  • collaborate on Apex/LWC solutions as needed
  • Translate business requirements into user stories and scalable technical designs
  • Partner with stakeholders and act as a liaison between business and IT teams
  • Support daily operations, user requests, and issue resolution for a large user base
  • Manage releases, deployments, and sandbox environments
  • Create and maintain reports, dashboards, and documentation
  • Ensure data quality, security, and system integrity
  • Contribute to CRM roadmap planning and continuous improvement initiatives
  • Support user training and drive adoption of Salesforce capabilities

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