Senior Systems Designer
$80,000–$150,000 year
Hybrid · New York City, New York, United States
Job Summary
Senior AI Systems Designer leads AI experiences within KeyBank’s Specialty Design & Storytelling team, shaping where AI should assist or act and how users stay in the loop. Responsibilities include guiding AI experience strategy, leading human-AI collaboration design, developing governance and evaluation artifacts, enabling adoption, and mitigating cognitive load in HITL systems. Requirements include a bachelor’s degree, 7+ years in design-led environments, fluency with LLMs and AI orchestration patterns, a portfolio demonstrating ecosystem mapping and UX research, and experience in regulated settings. The role involves in-office work with hybrid arrangements (NYC) and quarterly travel to Cleveland, OH; not eligible for visa sponsorship for non-U.S. citizens. Compensation ranges from $80,000 to $150,000 annually, plus incentive compensation; in-office presence prioritized with flexible options for mobile work where feasible.
Required Qualifications
- B.A./B.S. in Human Centered Design, Cognitive Science, Computer Science, or equivalent experience
- 7+ years of experience in design-led organizations
- Proven track record in high-stakes, regulated environments (Healthcare, Enterprise SaaS, Fintech)
- Working fluency with LLMs, agentic workflows, RAG systems, conversational AI, and related orchestration patterns
- Portfolio: expertise in ecosystem mapping, UX research, and designing for non-deterministic outcomes
Additional Requirements
- This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
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