Senior Systems Administrator
On-siteIndianapolis, Indiana, United States
Job Summary
Conduct Level 2 technical escalation for Azure infrastructure, Microsoft 365, Entra ID, and SQL environments while administering public DNS, SSL/TLS certificates, and secure cloud configurations. Execute disaster recovery planning, testing, and runbook maintenance to validate recovery readiness against business requirements. Troubleshoot complex production issues, automate repetitive tasks with PowerShell, and mentor Level 1 support staff to improve operational discipline. This role supports the consolidation of SQL data warehouse environments and strengthens the security posture of internally developed application platforms. You will work within a purpose-driven water solutions company dedicated to eliminating plastic waste across the U.S.
Required Qualifications
- 3+ years of systems administration, infrastructure, or advanced technical support experience
- Strong customer service mindset and ability to support users across multiple locations
- Strong experience with Microsoft 365 and Entra ID administration
- Hands-on experience administering Microsoft Azure infrastructure
- Experience supporting Windows Server and cloud-hosted systems
- Experience with endpoint management, patching, and endpoint security controls
- Working knowledge of SQL Server administration including backups, restores, permissions, and maintenance
- Experience with backup systems, disaster recovery planning, and recovery testing
- Experience administering public DNS records and domain-related services
- Experience managing SSL/TLS certificates for websites, APIs, or cloud-hosted platforms
- Understanding of authentication and authorization concepts including SSO, MFA, service accounts, certificates, and privileged access
- Strong troubleshooting skills across identity, networking, applications, infrastructure, DNS, certificates, and endpoints
- Ability to document systems, procedures, changes, incidents, and root-cause resolutions clearly
Desired Qualifications
- Azure Administrator certification or equivalent practical experience
- Experience with Power platform scripting and automation
- Experience with endpoint management, RMM, EDR, or security monitoring tools
- Experience with Azure App Registrations, Enterprise Applications, or service principals
- Familiarity with secure application platform administration
- Exposure to secrets management, certificate management, and privileged access administration
- Experience supporting SaaS platforms, vendor integrations, or business-critical applications
- Familiarity with API-based integrations, webhooks, OAuth, API keys, or token-based authentication
- Familiarity with Microsoft Copilot, enterprise AI platforms, or AI governance concepts
- Exposure to vulnerability management, patch compliance, and incident response
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