Senior SysOps Engineer
$120,000–$149,000 year
Remote · United States
Job Summary
Senior SysOps Engineer responsible for implementing, supporting, securing, and continuously improving customer cloud environments within Cloud Operations. Leads technical efforts, mentors Cloud Engineers, drives automation and standardization, and collaborates with global teams to ensure reliable, scalable cloud solutions. Key duties include delivering automated, scalable solutions; leading environment implementations and migrations; overseeing platform upgrades; acting as escalation point for complex issues; guiding early- to mid-career engineers; maintaining SOPs; monitoring via Azure and telemetry; pursuing process automation improvements; participating in on-call rotations and incident response; driving post-incident reviews and remediation plans; conducting disaster recovery testing and assisting with compliance readiness; and contributing to architectural discussions and internal cloud initiatives. Emphasis on cloud technology, operational excellence, and developing others with strong communication and customer-service orientation.
Required Qualifications
- BS/BA in Computer Science, Engineering, or relevant field, or equivalent professional experience
- 7-10 years of experience in cloud operations, infrastructure engineering, or a related role, with increasing responsibility
- Strong experience in the analysis, implementation, and operation of enterprise IT systems and cloud systems
- Deep understanding of cloud infrastructure, operating systems, networking, and security concepts
- Strong knowledge of Infrastructure-As-Code concepts and tooling (Terraform, CloudFormation templates, Bicep or ARM templates)
- Proficiency with AI-assisted development tools (e.g., Claude, Cursor, GitHub Copilot), including the ability to critically evaluate, validate, and operationalize generated outputs
- Infrastructure automation using PowerShell, Terraform, REST, etc. and familiarization with supporting tools such as ARM/Bicep templates, Kusto Query Language (KQL), and Azure Policy
- Solid experience with IT Compliance requirements, control-driven policy and process design, and development of operational and security guardrails
- Proven ability to work independently, prioritize effectively, and manage complex technical initiatives
- Excellent written and verbal communication skills, with the ability to explain technical concepts to diverse audiences
- Certifications: Microsoft Azure Az-104 or demonstrated equivalent Azure administration competency
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