Senior Strategy Manager, Debit Card
HybridHorizon, Utah, United States
Job Summary
Lead cross-functional business requirements gathering across product, operations, risk, compliance, legal, and technology stakeholders to develop comprehensive documentation, functional requirements, and operational playbooks. Establish documentation governance ensuring traceability from objectives through implementation, while tracking dependencies and action items to support successful debit card delivery and feature prioritization. Design end-to-end operational workflows and support vendor evaluations, onboarding, and contract reviews to ensure readiness for launch and ongoing money movement capabilities. Partner closely with program leadership to translate strategic initiatives into executable business processes and transition ownership to operational teams.
Required Qualifications
- 5+ years of experience in card products, payments, money movement, or financial services operations
- Demonstrated ability to develop business requirements, process documentation, and operational procedures for complex initiatives
- Strong organizational skills with exceptional attention to detail and documentation quality
- Ability to manage multiple stakeholders and work effectively across Product, Operations, Risk, Compliance, Legal, and Technology organizations
- Undergraduate degree or equivalent combination of training and experience
- Must be able to work in a hybrid working model
Desired Qualifications
- Experience in banking, payments or fintech
- NACHA certification or payments-related experience
- Graduate degree
- Experience with business analysis
- Experience with project management
- Experience supporting vendor implementations
- Experience with operational readiness
- Experience with service delivery programs
- Knowledge of payment systems
- Knowledge of debit card programs
- Knowledge of ACH
- Knowledge of money movement
- Knowledge of fraud controls
- Knowledge of regulatory frameworks
- Strong written communication skills
- Strong facilitation skills
- Strong analytical skills
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