Senior Strategic Account Manager
RemoteUnited Kingdom
EXPIREDUnited KingdomRemoteFull TimeSenior LevelSmall
Full TimeSenior LevelSmall
Job Summary
Own and grow a portfolio of Tier 1 Financial Services accounts by developing strategic growth plans and building trusted executive relationships. Lead commercial renewals, negotiations, and expansion opportunities while partnering with Customer Success to maximize adoption and business outcomes. Represent the customer voice internally to shape product direction and identify risks to protect recurring revenue. Share market insights on Financial Services, AI, and regulatory developments to support business growth. This remote role supports Aveni's mission to help UK financial institutions deploy AI safely within FCA-regulated environments.
Required Qualifications
- experienced enterprise account manager
- passion for building strategic customer relationships
- delivering measurable commercial outcomes
- Enterprise SaaS, software or AI account management experience
- proven track record of growing strategic customer accounts
- driving renewals
- increasing customer retention
- Experience working with large Financial Services organisations
- Excellent stakeholder management
- executive communication skills
- Strong commercial negotiation
- planning
- relationship-building capability
- proactive, customer-focused mindset
- passion for delivering exceptional customer outcomes
- Remote-first working across the UK
Desired Qualifications
- ideally have Enterprise SaaS, software or AI account management experience
- Experience within AI
- compliance
- regulated technology
- An established network across UK Financial Services
- Experience navigating enterprise procurement processes
- complex commercial negotiations
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