Senior Strategic Account Executive
$158,632–$220,320 year
Remote · United States
Job Summary
Senior Strategic Account Executive at Twilio responsible for leading total account relationships with enterprise customers and driving multi-product selling across the Twilio Platform. You will develop and execute account strategies to deliver revenue growth, gross margin, and gross profit, partner with cross-functional teams (Specialist Sales, Product Management, Finance, Support, Operations) to unlock value across the portfolio, manage cross-functional account teams, maintain a disciplined forecast and CRM pipeline (Salesforce), and establish yourself as a trusted subject-matter expert while sharing industry updates with the GTM sales organization. The role requires extensive experience in strategic, analytical, multi-product selling with large-scale and global customers, strong communication skills, and the ability to operate effectively across business and technical leaders. Location is remote within the U.S. with specific state eligibility restrictions; travel ~20%.
Required Qualifications
- 10+ years of sales experience, with at least 5 years in major account or strategic sales
- demonstrated expertise in managing or leading quantitative, highly analytical products and solutions for customers
- accountable for total account relationship, including pipeline generation, customer acquisition, and multi-product solution adoption
- comfortable working with business and highly technical leaders as a strategic partner to unlock value across the Twilio portfolio
- analytical account development strategy with a focus on multi-product selling as the default sales motion
- demonstrated track record of managing forecasts and financial models
- entrepreneurial mindset with ability to define processes and build programs
- record of delivering profitable revenue and gross profit results for large-scale and enterprise customers
- excellent verbal and written communication skills
Additional Requirements
- US remote with state restrictions: not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC
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