Senior Staff Software Engineer
$328,000–$349,000 year
HybridPalo Alto, California, United States
Job Summary
Drive strategic initiatives and engineering standards across Wing's technology organization to enhance the scalability, reliability, and efficiency of the drone delivery network. Partner deeply with Uncrewed Air Traffic Management (UTM) teams to architect complex systems, evaluate design documents, and debug critical, systemic runtime issues. Analyze production systems and architecture to establish a clear technical vision, contributing to foundational Software Engineering Principles and reliability roadmaps. Mentor, upskill, and grow the capabilities of software engineering leaders, designing core curriculum and fostering a collaborative culture of continuous improvement. Lead post-incident reviews as a key technical escalation point for major outages, implementing long-term technical solutions to prevent future failures. Advocate for the engineering organization by leveraging data-driven insights to influence strategic direction and investments at the executive leadership level. Represent Wing's technical excellence through active participation in industry recruiting, public outreach, conferences, and global standards organizations.
Required Qualifications
- 15+ years of professional experience
- significant work in Software Engineering
- significant work in Site Reliability Engineering (SRE)
- building large-scale distributed systems
- A deep and practical understanding of modern reliability principles
- understanding of incident management
- understanding of post-mortem culture
- understanding of SLO/SLI development
- Demonstrated ability to drive strategic technical decisions across large teams
- Proven experience as an educator and mentor
- passion for teaching
- passion for developing processes
- passion for developing technical curriculum for other engineers
- High emotional intelligence and empathy
- Mature data analysis skills
- Exceptional communication and influencing skills
- ability to earn trust and work horizontally across a large engineering organization
- ability to drive change
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