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ServiceNowPosted 1 week ago

Senior Staff Outbound Product Manager

$171,900–$300,800 year

RemoteUnited States

Full TimeSenior LevelEnterpriseInformation Technology And Services

Job Summary

Contribute to outbound product strategy and positioning for Process Mining and Task Mining while balancing a dual mandate of driving adoption and contributing to ACV growth through expansion and pipeline identification. Partner with Inbound Product Management to translate features into customer value, build enablement content for sales and consulting teams, and develop sales tools and pricing guidance. Act as a subject matter expert in customer conversations, track usage metrics to inform priorities, and represent field feedback to engineering roadmaps. Collaborate cross-functionally with Marketing on launch plans and maintain consistent messaging across the Platform Outbound team.

Required Qualifications

  • Experience in outbound product management or solution consulting within an enterprise software company
  • Experience in process mining, analytics, or data-driven operational improvement categories
  • 5+ years of experience in product management, solution consulting, product marketing, or outbound/GTM roles within enterprise SaaS
  • Bachelor's degree in a related field
  • Demonstrated experience with process mining, task mining, business process analytics, or similar technology categories

Desired Qualifications

  • Experience working with or on the ServiceNow platform

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