Senior Staff Experience Designer, Transportation
Remote · Toronto, Ontario, Canada or Ontario, Canada
Job Summary
Senior Staff Experience Designer for infrastructure and transportation workflows. Lead experience architecture across products and platforms, serving as a strategic partner to senior design and product leadership. Build and govern cross-product infrastructure design workflows, data interoperability, and AI-enabled support for engineering judgment; collaborate with senior UX, Product, and Engineering leaders to frame long-term strategy, identify systemic friction, and guide roadmaps. Deliver scalable front-end and data-model solutions, mentor senior designers and architects, and influence decisions without direct authority. Occasional travel expected. Responsibilities include owning experience architecture for infrastructure workflows, framing complex cross-product problems, applying front-end and data-model expertise to ensure feasibility and durability, guiding AI integration, and representing architecture in executive forums.
Required Qualifications
- 7+ years of experience in UX or experience design for complex, technical systems
- Demonstrated impact on large-scale, cross-product or platform initiatives
- Deep expertise in infrastructure, civil engineering, or similarly complex domains
- Strong working knowledge of front-end architecture, data models, and API-driven systems
- Proven ability to influence strategy, prioritization, and decisions without formal authority
- Ability to operate effectively in ambiguous, high-stakes problem spaces
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