Senior Staff AI Agent Engineer – Moveworks | Customer Deployment
$190,900–$334,100 year
RemoteUnited States
Job Summary
Own the end-to-end technical relationship with enterprise customers, translating complex business challenges into high-impact AI solutions built on the Moveworks Platform. Serve as the primary technical point of contact throughout the full implementation lifecycle, from solution design through launch, while collaborating with internal engineering and product teams. Design and build secure integrations between the platform and customer systems including ServiceNow, Workday, Okta, and Jira. Act as a trusted technical advisor to help customers develop their Agentic AI roadmap and shape a multi-year technical strategy for the platform. Generalize successful customer solutions into reusable templates and mentor other engineers to drive continuous growth. Travel up to 25% of the time in a customer-facing, field-based role.
Required Qualifications
- 12+ years of experience in a customer-facing technical role
- Demonstrated track record of driving successful technical adoption with mid-to-large enterprise customers
- Experience designing, building, and launching full-stack workflows and automations leveraging REST APIs, iPaaS tools (Workato, Azure Functions, AWS Lambdas, ServiceNow Flow Designer), or scripting languages (Python, JavaScript, Golang)
- Proven ability to determine methods and procedures on new assignments independently, exercising strong judgment to select the right approaches and drive results across complex, cross-functional problems
- Experience leading projects and coordinating other team members, with strong networks across departments and key external stakeholders
- Willingness and ability to travel up to 25% of the time
- Ability to operate across multiple business functions and technical domains
Desired Qualifications
- Familiarity with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta
- Familiarity with Linux and Windows environments and command line
- Current on the latest AI tools, frameworks, and agentic design patterns — and thoughtful about how to apply them to build reliable, scalable solutions
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