Senior Specialist, US Employee Relations
$91,000–$129,000 year
On-site · Waltham, Massachusetts, United States or Syracuse, New York, United States
Job Summary
Senior Specialist, Employee Relations duties include providing strategic input, guidance and advice on complex workplace issues; partnering with managers to resolve employee relations concerns; collaborating with investigations teams to assess findings and determine corrective actions; developing tools and processes to improve consistency; analyzing data to identify trends and inform policy or program changes; supporting performance management and facilitating involuntary terminations as needed.
Required Qualifications
- Bachelor’s degree or equivalent experience
- Minimum of 5 years work experience in an HRBP/ Employee Relations role
- PHR or SPHR Certifications as conferred by HRCI (Human Resource Certification Institute)
- Ability to apply HR knowledge / experience across all HR policies, programs, processes, and functions
- Ability to prioritize responsibilities and take ownership of work and projects
- Experience in performance management and policy interpretation
- Experience with employee relations, providing guidance to leadership and researching, investigating and responding to team member issues and concerns
- Strong HR analytical skills and experience with Microsoft Office (Excel, PowerPoint etc.)
- Ability to establish and maintain relationships as a trusted advisor to employees, managers and HR colleagues at all levels of the organization
- Knowledge of HR systems and data management
- Ability to act with a high degree of integrity, professionalism and maintain confidentiality
- Ability to effectively communicate verbally and in writing with impact
- Ability to understand and provide guidance on HR compliance efforts
- Knowledge of applicable state and federal employment and labor laws and governmental compliance requirements
- Capable of interfacing and actively building and maintaining relationships with all levels of management
- Demonstrated strong interpersonal skills - coaching and guidance capability – with very strong skills in mediation
- Understands and identifies several likely causes or consequences of a situation from previous experience and applies this in current situations
- Is receptive to change and is willing to change ideas or opinions based on new information or contrary evidence
- Demonstrates the ability to establish the facts behind employee concerns by digging deeper, asking probing questions and challenging initial responses from different sources
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