Senior Specialist - Training Administration - (CDU-029) 50012690
On-siteRiyadh, Riyadh Region, Saudi Arabia
Job Summary
Manage the Qiddiya Real Estate LearnLab (QREL) online academy as the day-to-day LMS/LXP administrator, handling learner account provisioning, cohort allocation, and smart group configuration. Coordinate training calendars, schedule live sessions, and manage logistics for workshops while tracking attendance and post-training assessments. Author and publish digital learning content using native authoring tools, apply metadata taxonomy, and maintain version control for the active catalogue. Build and maintain learning dashboards in Power BI and LMS Insights to surface completion rates, engagement metrics, and at-risk learner flags to senior stakeholders. Serve as the primary contact for learner queries and platform troubleshooting, ensuring accurate data governance and timely escalations.
Required Qualifications
- Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field
- Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization
- Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting
- Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment
- Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools
- Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration
- Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/iSpring/etc) or equivalent
- Excellent written and verbal communication skills in English
- Arabic proficiency
- Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders
- Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment
- High proficiency in Microsoft 365 including SharePoint, Teams, Excel, and PowerPoint
Desired Qualifications
- Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment
- Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking
- Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing
- Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment
- Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies
- Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting
- Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules
- Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences
- Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population
- Experience working within a structured content governance and metadata tagging framework
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