Merck Sharp & Dohme Farmaceutica logo
Merck Sharp & Dohme Farmaceutica4 days ago

Senior Specialist, Technical Support

$106,200–$167,200 year

Hybrid · Rahway, New Jersey, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Unknown

Job Summary

Senior IAM specialist responsible for day-to-day operation of Identity and Access Management services across multiple platforms, including patching, version upgrades, outage support, and reporting. Manages SSO-related configurations (e.g., SailPoint IdentityNow, Delinea Secret Server), implements governance controls, coordinates across application and infrastructure teams, and drives security enhancements. Performs automation with Java/Linux and PowerShell to extend product capabilities, conducts vulnerability scans and disaster recovery exercises, and communicates security and compliance requirements. Requires 7+ years in large-scale IAM environments, strong collaboration, and experience with AD/MFA/SailPointIdentityNow, PingFederate/ PingAccess, and related IAM tools.

Required Qualifications

  • Bachelor's degree or equivalent in Computer Science, Computer Science Engineering, or equivalent experience
  • 7+ years of experience supporting large scale enterprise Identity and Access Management environments
  • Fluent in English (verbal and written)
  • Active Directory (AD), MFA, SailPoint IdentityNow, Service Delivery, Change Controls, Incident Management, IT Project Lifecycle

Additional Requirements

  • US and Puerto Rico Residents Only
  • VISA Sponsorship: No
  • Travel Requirements: 10%
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$106k – $167k / yr

Senior Specialist, Technical Support · Merck Sharp & Dohme Farmaceutica

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