Senior Specialist - Learning and Development
On-siteBengaluru, Karnataka, India or Hyderabad, Telangana, India
Job Summary
Lead the planning, coordination, and execution of learning and development programs, including scheduling, participant management, course materials, and overall program logistics. Partner with service line leaders, subject matter experts, and HR stakeholders to identify learning needs and translate them into effective solutions. Support the design and implementation of training programs, manage new hire onboarding, and administer the firm's Learning Management System for course creation and reporting. Monitor completion status for firm-wide training, develop dashboards to track metrics, and analyze feedback to recommend improvements. Coordinate continuing professional education requirements, maintain accurate compliance records, and provide guidance on available development resources. Travel to office locations and events as required.
Required Qualifications
- Bachelor's degree in Business Administration, Human Resources, Education, Psychology, Communications, Organizational Development, or a related field
- 5+ years of experience in Learning & Development, Talent Development, HR, training coordination, or a related field, preferably within a professional services environment
- Experience independently managing and coordinating multiple learning programs and initiatives
- Strong understanding of learning and development processes, training administration, and employee development practices
- Experience working with a Learning Management System (LMS) and generating training reports and analytics
- Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines
- Excellent written and verbal communication skills with the ability to interact effectively with employees, managers, leadership, and external vendors
- Strong stakeholder management and relationship-building skills
- Ability to analyze training data and employee feedback and translate findings into actionable recommendations
- Strong attention to detail and ability to maintain accurate training and compliance records
- Ability to organize and utilize input from diverse sources to achieve program objectives
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
- Ability to learn and effectively utilize new technologies, learning platforms, and systems
- Ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities
- Ability to handle confidential and sensitive employee information with professionalism and discretion
- Demonstrated ethical and professional standards consistent with the firm's
- Travel to other office locations, internal events, and training sessions as required, sometimes with minimal notice
Desired Qualifications
- Relevant professional certifications in Learning & Development, HR, instructional design, or related areas
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