Senior Specialist, KYC Review & Quality Control
On-siteSingapore, Singapore
Job Summary
Perform quality control reviews of KYC, CDD, and EDD cases for institutional clients across all lines of business in APAC, validating completeness, accuracy, and adherence to regulatory obligations. Assess ownership structures, source documentation, and complex entity types including funds and trusts, while identifying red flags related to sanctions, money laundering, and fraud. Review account activity and correspondent banking due diligence to ensure suspicious activity is appropriately identified and escalated. Escalate higher-risk or complex cases to Compliance and senior stakeholders, then communicate findings and remediation requirements to internal teams. Manage a portfolio of QC reviews to ensure timely completion, identify recurring defects, and support workflow improvements through agentic workflow development and knowledge sharing.
Required Qualifications
- Bachelor's degree preferred in Business Administration, Economics, Banking & Finance, or a related field
- 5 – 7 years of experience in the financial services industry
- at least 5 years of relevant experience in AML/KYC, Customer Due Diligence, onboarding, compliance, risk management, audit, or quality control
- strong focus on KYC/AML
- Good understanding of KYC/AML rules and regulations across relevant jurisdictions
- Knowledge of financial crime typologies and red flags relevant to institutional clients, correspondent banking, and cross-border business activities
- Strong written and verbal communication skills
- ability to explain complex KYC, quality, or technical concepts clearly to both technical and non-technical audiences
- Effective stakeholder management skills
- ability to collaborate across teams and jurisdictions
- ability to engage confidently with both business and technology stakeholders
- Fluency in English, Traditional and Simplified Chinese, including Mandarin proficiency
- Strong analytical, research, and problem-solving skills
- sound judgment, risk awareness
- ability to identify gaps, challenge outputs constructively
- ability to connect the dots across KYC requirements, workflow outputs, and business needs
- Ability to assess outputs critically
- identify root causes
- recommend practical changes that improve workflow quality and operational effectiveness
- High attention to detail
- strong organizational skills
- ability to work independently
- ability to manage multiple priorities in a fast-paced environment
- Proactive, adaptable, and comfortable operating in a dynamic, high-volume environment
- Strong adaptability and flexibility
- ability to adjust to evolving role requirements, shifting priorities, and a changing operating environment
- Team-oriented mindset
- strong sense of ownership and accountability
Desired Qualifications
- Experience in quality control, quality assurance, case review, testing, or sampling within KYC/AML operations
- Experience in correspondent banking due diligence and ongoing monitoring
- familiarity with global banking relationships and associated risk frameworks
- Experience performing or reviewing account activity assessments
- transaction analysis
- pattern recognition
- identification of suspicious activity
- Familiarity with OFAC, FATCA, CRS, MiFID II, and banking or financial products
- Experience in workflow improvement, business analysis, process optimization, or AI / automation-enabled operations
- Experience conducting or reviewing KYC cases for institutional or corporate banking clients
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