Senior Specialist- FCRA Client Resolution
$42,994–$65,000 year
Hybrid · Brooklyn, Ohio, United States
Job Summary
Senior Specialist, Client Resolution – Credit Bureau & FCRA is responsible for reviewing, investigating, and resolving credit bureau disputes under the Fair Credit Reporting Act (FCRA) and related regulatory requirements. Disputes may be received from clients, credit bureaus, SBFE, or other channels. Performs in-depth research across multiple systems to determine reporting accuracy, documents findings, and provides written responses to disputes. Collaborates with internal teams such as Executive Client Relations, Legal, and Compliance to resolve escalated issues. Ensures adherence to regulatory timelines, quality standards, and documentation requirements. This role offers a base hourly wage with potential incentive compensation and a hybrid work arrangement with a mandatory in-office presence two days per week in Brooklyn, OH.
Required Qualifications
- Undergraduate degree or equivalent work experience
- Strong attention to detail
- Proficiency navigating multiple systems
- Strong written communication skills
- Ability to manage multiple disputes while meeting strict regulatory deadlines
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