Senior Specialist, Business Technology Liaison

Analyze and define business requirements, functional specifications, and system scope for small to moderate projects. Interface with IT teams to resolve matters, translate user needs into design and test planning, and support software development teams with design guidance. Gather client feedback, analyze business issues, and provide training on new applications while supporting testing activities including case development and functional test execution. Identify areas for improvement and work with technology teams to enhance applications, ensuring compliance with regulatory requirements and corporate policies. Provide guidance to less experienced colleagues and contribute to team objectives.