Senior Solutions Engineer [Zurich/Geneva/Lausanne/Sion]
On-siteGenève, Geneva, Switzerland
Job Summary
Deliver technology services including hands-on deployments, configurations, knowledge transfer, software upgrades, maintenance, and deprecation across physical, virtual, and hybrid IT environments. Lead planning, installation, and integration of Taurus solutions while providing advanced professional services such as product customization, troubleshooting, and system architecture improvements. Maintain customer relationships to increase adoption and retention, advocate client needs across the organization, and organize technical documentation. Collaborate with engineering teams to resolve issues and drive post-sales satisfaction. Requires 8+ years of technical experience in complex environments, strong DevOps tooling knowledge, and willingness to travel regularly.
Required Qualifications
- 8+ years of hands-on technical experience in integrating products (using/debugging APIs, kubernetes deployments, network issues, etc.) in complex environments and organizations
- Proven experience as a technical Solutions Architect, Solutions Engineer/Pre-Sales Engineer, Technical Account Manager or equivalent history of increasing customer satisfaction, adoption, and retention
- Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup and application management
- Proven experience in various DevOps build and testing processes, releases management, products lifecycle management
- Strong knowledge of modern DevOps tooling (Linux, Kubernetes, Openshift, Docker, Ansible, Terraform, Python, YAML, Shell)
- Ability to deploy both simple and complex solutions and integrate them into already existing production environments
- Knowledge/experience in database management (SQL) and software development, preferably in Go, Java, or Python
- Impeccable written and verbal communication skills
- Eager to learn, highly focused on the target, team results-oriented
- Willing to travel regularly to visit customers
Desired Qualifications
- financial services a plus
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