Senior Solutions Consultant
$142,000–$227,000 year
HybridHuntsville, Alabama, United States
Job Summary
Own end-to-end technical design for enterprise restaurant implementations, including integration architecture, data migration approaches, and environment requirements. Serve as the primary technical point of contact during Plan, Pilot, and Rollout phases, translating complex concepts for stakeholders and obtaining sign-off on architectural decisions. Validate integrations end-to-end, monitor architecture integrity, and ensure configuration consistency across the full portfolio while managing enterprise-level risk. Partner with Pre-Sales Engineers, Technical Onboarding Consultants, and Customer Success Managers to drive alignment, resolve ambiguity, and enable flawless install execution. Produce thorough handoff documentation including location configuration templates, integration specifications, and escalation paths. Proactively identify and communicate architectural risks, workarounds, and technical debt throughout the implementation journey.
Required Qualifications
- 4–6 years of experience in solutions architecture, technical consulting, or enterprise implementation, ideally within SaaS or restaurant/hospitality technology
- Deep expertise in integration architecture, API frameworks, and data migration methodologies, including hands-on experience designing, testing, and validating REST API and webhook integrations in sandbox and production environments
- Demonstrated ability to operate autonomously, make sound technical decisions in ambiguous enterprise environments, and balance short-term execution needs with long-term architectural integrity
- Strong project management skills with the ability to manage multiple concurrent enterprise implementations across different stages of the customer journey
- Proven ability to prioritize ruthlessly and drive complex cross-functional implementations forward across competing customer needs, technical risks, and internal dependencies
- Confident communicator with executive presence—able to translate technical complexity into clear, actionable guidance for both technical and non-technical audiences
- Highly organized and documentation-driven, with a track record of producing handoff artifacts that enable downstream teams to execute independently
- Experience with coaching, mentoring, or team leadership
Desired Qualifications
- Experience working with enterprise restaurant brands or within the hospitality tech space preferred
- Familiarity with restaurant kitchen operations, menu configuration, and POS ecosystem architecture
- Knowledge of network topology and hardware provisioning in restaurant or retail environments
- Previous experience in a role that bridged pre-sales and post-sales technical ownership
- Familiarity with JIRA, monday.com, and tools used for cross-functional program management
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