Senior Software Engineer, Observability platform
On-siteHo Chi Minh City, Ho Chi Minh City (HCMC), Vietnam
Job Summary
Build and enhance tools, frameworks, and pipelines for monitoring, logging, and tracing across Grab's systems. Integrate new technologies to meet user needs and define observability standards including SLIs, SLOs, monitors, and alerts to ensure high availability. Work with stakeholders to embed best practices into the development lifecycle and improve system resilience. Contribute to on-call rotations and drive post-incident analysis through enhanced capabilities. This onsite role in HCMC requires 5+ years of experience in platform engineering, SRE, or observability, with proficiency in Go, Python, or Java and hands-on knowledge of DataDog, Prometheus, Grafana, and Terraform.
Required Qualifications
- 5+ years of software engineering experience, with at least 1 year focused on platform engineering, observability, or site reliability engineering (SRE)
- Proficiency in a programming languages (Go, Python, Java, or similar)
- Hands-on experience with observability / monitoring tools like DataDog, Prometheus, Grafana, Loki, Jaeger, or OpenTelemetry
- Strong knowledge of distributed systems, microservices architecture, and cloud platforms (e.g., AWS, GCP, Azure)
- Experience with Infrastructure-as-Code tools like Terraform, and orchestration languages like Ansible
- Experience with Linux systems and writing scripts to facilitate operation
- Ability to debug complex systems and design solutions that scale with high traffic and data volumes
- Proven track record of working effectively with cross-functional teams
- Excellent ability to articulate technical concepts to both technical and non-technical stakeholders
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
- Good fluency in English (both written & verbal)
- This is an onsite role based in HCMC, Vietnam
Desired Qualifications
- Background in DevOps or infrastructure engineering
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