Senior SME Account Handler

Senior SME Account Handler in Leicester responsible for assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products; work closely with account executives on larger cases; build strong relationships with clients and insurers to maximise retention; ensure documentation and systems are accurate and compliant; liaison with internal and external stakeholders. Requires solid grounding in commercial insurance products (Property, Liability, Fleet, PI, D&O, Cyber, and packaged solutions). Key skills include strong written and verbal communication, negotiation, relationship and stakeholder management, IT proficiency, and attention to detail; comfortable handling inquiries via phone, face to face, and email. Offers a negotiable starting salary and benefits with opportunities for professional qualifications.