Senior Small Business Relationship Banker - Pearland Silverlake Branch
$57,717–$57,717 year
On-sitePearland, Texas, United States
Job Summary
Conduct outbound phone calls using generated lead lists to acquire new small business customers and deepen existing relationships with firms earning up to $5MM. Meet with prospects in person and on the phone to determine financial needs, proactively offering products and guidance for checking, credit cards, merchant services, and lending. Work as a primary relationship manager in partnership with the Branch Manager to achieve individual branch targets while resolving customer issues and educating clients on digital solutions. Own and resolve customer concerns, ensuring sound banking practices and adhering to all regulatory requirements.
Required Qualifications
- High School Diploma or GED
- Two (2) years of banking, sales, and/or customer service experience
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to work Saturdays as needed
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
- Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
Desired Qualifications
- Bachelor's degree
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
- Strong business acumen to assess the needs of small business clients
- Strong verbal, written communication, and organizational skills
- Excellent relationship-building skills
- Retail or sales experience
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