Senior Site Reliability Engineer – Unified Observability

Design and implement enterprise observability solutions across Azure, GCP, Kubernetes, and hybrid environments. Develop monitoring, logging, tracing, and telemetry standards using industry best practices to build dashboards providing real-time infrastructure, application, and customer health visibility. Define SLIs, SLOs, error budgets, and operational health metrics while improving proactive detection and incident response through automation. Integrate observability with ServiceNow and partner with Product Engineering, Infrastructure, Security, and Operations teams to improve platform reliability. Support initiatives involving AI-driven observability and event correlation.