Senior Site Reliability Engineer, Production Engineer - ThousandEyes
$165,000–$241,400 year
HybridSan Francisco, California, United States
Job Summary
Design and manage large-scale, highly available distributed systems in the cloud, collaborating with application teams to enhance platform reliability and security. Optimize architecture and services for availability, latency, and performance using cloud-native tools while implementing scalable operations tooling across multiple regions. Deploy and maintain AWS cloud-native services, leveraging CNCF solutions like Kubernetes and Prometheus to automate production operations, scale testing, and chaos testing. Participate in 24x7 incident response and on-call rotation to improve system resilience. This role supports the ThousandEyes Digital Experience Assurance platform, which empowers organizations to detect and resolve network issues before they impact end-user experiences.
Required Qualifications
- 5+ years of experience in a related role
- Proficiency in software development with languages such as Python or Go
- Shown ability to build and implement scalable, well-tested, and security-focused solutions that integrate security protocols throughout the development and deployment lifecycle
- Strong understanding of Unix/Linux systems, including kernel, system libraries, file systems, and client-server protocols
- Knowledge of Site Reliability principles: Incident Response, Change Management, Distributed Systems, Deployment Strategies, and SLOs
- Hybrid work model, with in-office attendance expected once a week in San Francisco, Seattle, Austin or New York
Desired Qualifications
- Familiarity with procedures for operating a large-scale, highly available enterprise platform
- Excellent communication and documentation skills
- Strong sense of ownership, drive, and attention to detail
- Expert-level knowledge of Kubernetes and its ecosystem
- In-depth knowledge of cloud providers, preferably AWS
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