Senior Shopify Project & Account Manager (Remote - CET Hours)
On-site · Belgrade, Central Serbia, Serbia or Bucharest, București, Romania
Job Summary
Senior Shopify Project & Account Manager to lead project delivery for multiple Shopify engagements in a fully remote freelance contractor role. Responsibilities include managing up to 7 concurrent Shopify/eCommerce projects (Shopify builds, CRO initiatives, SEO retainers, ongoing support), maintaining timelines and budgets, coordinating cross-functional teams (development, design, SEO, email), leading client relationships and regular reviews, identifying upsell/retainer opportunities, facilitating delivery meetings, QA, mentorship of junior team members, and contributing to SOPs and process improvements. Required 4+ years in project/account management within digital agency/Shopify environments, strong communication and stakeholder management, proficiency with Asana, and ability to work independently in a remote setting. Preferred: CRO/SEO/email marketing experience, distributed/international teams, agile delivery knowledge, and tools such as Notion, Figma, Loom; core CET hours. Fully remote contractor position with international collaboration.
Required Qualifications
- 4+ years of experience in Project Management
- Account Management
- Digital Agency Operations
- Shopify or eCommerce environments
- Strong understanding of Shopify ecosystems and website delivery workflows
- Experience managing multiple client projects simultaneously
- Strong communication and stakeholder management skills
- Experience using project management platforms such as Asana
- Excellent organizational and prioritization abilities
- Ability to work independently in a fully remote environment
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