Senior Services Sales Solutions Manager
On-siteLondon, England, United Kingdom
Job Summary
Lead pre-sales discovery workshops with executive and technical stakeholders to identify core business challenges and design viable implementation strategies for multi-cloud transformational programs. Prescriptively structure large, complex professional services engagements by establishing clear scope boundaries, delivery assumptions, and success metrics aligned with Salesforce best practices. Co-own deal architecture and pricing strategies while authoring comprehensive Statements of Work, defining deliverables, staffing models, and commercial terms in collaboration with Legal and Revenue Recognition teams. Serve as a trusted advisor to C-level executives, articulating digital transformation roadmaps and leading proposal defenses and formal RFP responses. Orchestrate seamless hand-offs from pre-sales to delivery teams, ensuring complete transfer of technical scope and customer commitments. Partner closely with Sales and Account Partners to validate functional and technical viability during the pre-sales cycle. Mentor team members and contribute to the continuous improvement of services sales playbooks and solutioning assets.
Required Qualifications
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience
- 10+ years of experience delivering enterprise consulting services
- 7+ years focused on the Salesforce platform ecosystem
- 5+ years of experience leading pre-sales scoping, technical estimation, and SOW creation for complex, enterprise-grade SaaS engagements
- Demonstrated experience in deal architecture, pricing negotiation, risk management, and formal SOW development within an enterprise software environment
- Proven capability to build advisory relationships, facilitate executive alignment workshops, and present transformation roadmaps to C-level stakeholders
- Functional and technical understanding of cloud architecture and the broader Salesforce product portfolio
- Ability to travel as needed based on client and project requirements
Desired Qualifications
- Active Salesforce certifications, such as Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Agentforce Specialist
- Background managing multi-million dollar digital transformation programs or complex multi-cloud implementations
- Deep familiarity with enterprise agile frameworks, project management methodologies, and professional services automation (PSA) tools
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