Senior ServiceNow Developer - Public Trust Clearance
Remote · Alexandria, Virginia, United States
Job Summary
Senior ServiceNow Developer to design, develop, and deploy ServiceNow solutions for federal government projects. Lead architecture and delivery of ITSM, ITOM, HRSD, App Engine, and Service Portal with automation scripts, UI customization, and integration via REST/SOAP. Mentor a development team in an Agile environment, ensure security/compliance (RBAC and data governance), and collaborate with stakeholders for scalable, maintainable solutions. Fully remote (EST hours) with Alexandria, VA as the stated location.
Required Qualifications
- Active DHS Public Trust clearance or higher
- 9+ years of hands-on ServiceNow platform development and administration
- ServiceNow Certified System Administrator (CSA)
- Strong expertise in ServiceNow App Engine and custom application development
- Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting
- Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs
- Proven ability to lead development teams and ensure efficient, high-quality solution delivery
- Experience working in Agile environments with tools like Jira or Azure DevOps
- Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment
- Experience working with Amazon Web Services (AWS)
- Strong scripting skills in JavaScript, GlideScript, and Flow Designer
- Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences
- Strong leadership and mentoring skills, with experience managing development teams
- Exceptional problem-solving, analytical thinking, and troubleshooting abilities
- Excellent stakeholder management, communication, and presentation skills
- Conflict resolution expertise to mitigate risks and ensure project success
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