Senior Service Technician, Service Operations, Labs (AM Shift)
On-siteMesa, Arizona, United States
Job Summary
Diagnose complex, intermittent faults in robotic systems, modular components, and support vehicles using advanced troubleshooting techniques and data interpretation. Perform component-level repairs on intricate electrical systems, control units, and hardware with minimal supervision while interpreting technical manuals and schematics. Meticulously document diagnostic processes, root cause hypotheses, and repair details in the service management system to contribute to the knowledge base. Provide technical guidance and mentorship to Level 2 Technicians, manage assigned workload independently, and calibrate specialized diagnostic tools. This on-site role requires 100% in-office presence in Mesa, AZ, on the AM shift (7:00 AM – 3:30 PM), five days per week including at least one weekend day.
Required Qualifications
- 2+ years of service work experience
- Curiosity and an inclination for all things mechanical and repair
- Strong communication and documentation skills
- Valid U.S. drivers license
- Successful completion of MVR
- 100% in-office presence in Mesa, AZ
- AM shift availability (7:00 AM – 3:30 PM)
- Five days per week availability
- At least one weekend day availability
Desired Qualifications
- Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft
- Experience with JIRA, MaintainX, and other service tools and systems
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.