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BallancePosted 1 week ago

Senior Service Centre Manager Upper South Island

On-siteRolleston, Canterbury, New Zealand

Full TimeSenior LevelLarge

Job Summary

Lead the Upper South Island regional service centre network, driving customer experience, operational excellence, and safe, high-performing teams. Manage multi-site operations by overseeing cost centres, inventory, site assets, and OPEX/CAPEX processes while partnering with the Regional Distribution Manager and Supply Chain team. Build a values-led culture through coaching, communication, and proactive performance management, ensuring accountability for safety, health, environmental risks, and product quality. Balance commercial discipline with safety leadership to deliver consistent outcomes for local farming communities.

Required Qualifications

  • Leadership experience with direct accountability for people, ideally across a multi-site operation
  • Strong knowledge of the New Zealand rural sector
  • practical understanding of customer service in an operational environment
  • Experience managing cost centres, budgets, inventory, site assets and operational performance
  • Operational health, safety and environmental experience
  • sound knowledge of WHSE requirements

Desired Qualifications

  • SAP experience
  • relevant licences

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