Senior Service Adviseur

Receive customers at the service desk, answer inquiries, and translate their needs to mechanics while setting up work orders. Monitor job progress with the shop foreman, request additional work authorization when necessary, and manage billing and incoming clients. Schedule repairs, order parts, and coordinate handovers at the end of the day to explain completed work and finalize payments. Maintain high customer satisfaction through friendly communication and problem-solving. Join Louwman's family-owned automotive group dedicated to quality and innovation, offering a dynamic environment with opportunities for growth within the Lexus brand.