Senior Salesforce Product Owner
$170,255–$200,300 year
On-siteSan Francisco, California, United States or Charlotte, North Carolina, United States
Job Summary
Define and drive the long-term product vision and strategy for Salesforce and Agentforce platforms, aligning customer, business, and platform objectives into a scalable ecosystem. Own the end-to-end product lifecycle, including visioning, discovery, planning, design, development, launch, adoption, optimization, and retirement, while managing trade-offs across stakeholder priorities and technical debt. Partner with executive stakeholders to establish product charters, define outcomes using OKRs, and influence strategic decisions related to platform investments and innovation priorities. Lead highly matrixed teams across product, technology, data, AI/ML, risk, compliance, legal, and business partners to deliver strong customer and business outcomes.
Required Qualifications
- Product management experience
- Salesforce experience
Desired Qualifications
- Expertise on the critical interdependencies among product model system elements that help and hinder performance
- Ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
- Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value
- Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point
- Knowledge of technical aspects of software products
- Ability to design, configure and integrate technical aspects of software products
- Knowledge of Agile ways of working
- Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds
- Ability to apply knowledge of risk management appropriately to diverse situations
- Experience leading complex platform or product teams
- Experience with Salesforce and product management
- product P&L
- product strategy
- vision and planning
- product discovery
- product development
- channel alignment and management
- adoption
- customer experience research
- insight and execution
- agile ways of working
- go-to-market and sales channels
- performance measurement and optimization
- marketing and analytics
- customer centricity
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