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Pacific LifePosted 3 weeks ago

Senior Salesforce Marketing Cloud Engineer

$167,670–$204,930 year

On-siteNewport Beach, California, United States

Full TimeSenior LevelLarge

Job Summary

Lead the architecture, design, development, and optimization of Salesforce Marketing Cloud solutions for enterprise-scale marketing automation. Serve as a trusted advisor to marketing leadership and business stakeholders to shape customer engagement strategies and guide the Marketing Cloud roadmap. Design and implement sophisticated customer journeys, triggered communications, segmentation strategies, and marketing automation processes. Build scalable integrations between Marketing Cloud, Salesforce CRM, Data Cloud, and enterprise data platforms. Define technical standards, governance, security controls, and best practices for the Marketing Cloud platform. Collaborate with architects, data engineers, and product teams to deliver enterprise-scale marketing capabilities. Evaluate emerging Salesforce technologies and recommend innovative solutions that improve customer engagement and operational efficiency. Mentor developers, administrators, and technical team members while helping establish platform excellence across the organization. Join the Salesforce Center of Excellence team in Newport Beach, CA, working closely with strategic marketing managers and data analysts.

Required Qualifications

  • 7+ years of hands-on Salesforce Marketing Cloud experience
  • Expert-level knowledge of Email Studio, Content Builder, Journey Builder, Automation Studio, Contact Builder, audience segmentation, and subscriber management
  • Strong SQL development skills for complex audience creation and data management
  • Experience with AMPscript, Server-Side JavaScript (SSJS), Marketing Cloud APIs, CloudPages, and automation development and troubleshooting
  • Proven experience designing, implementing, and optimizing enterprise-scale marketing automation and customer journey solutions
  • Strong understanding of data architecture, integration patterns, and customer identity management
  • Exceptional communication skills with the ability to engage both senior business leaders and highly technical engineering teams
  • Knowledge of email marketing compliance and legal requirements, such as CAN-SPAM
  • 10+ years of CRM, marketing technology, or related platform experience
  • Salesforce Data Cloud implementation experience
  • Experience integrating Marketing Cloud with: Salesforce Sales Cloud, Service Cloud, Data Cloud, Snowflake, MuleSoft or other integration platforms
  • Salesforce Marketing Cloud Consultant and/or Developer certifications
  • Experience leading platform modernization or digital transformation initiatives
  • Experience in financial services, insurance, or other regulated industries with complex compliance requirements
  • Relocation assistance may be provided

Desired Qualifications

  • Salesforce Marketing Cloud Engineer working in our Newport Beach, CA office

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