Senior Sales Operations Manager
$160,000–$190,000 year
On-siteSan Jose, California, United States
Job Summary
Own the operational foundation for the global go-to-market organization by administering Salesforce and the broader GTM technology ecosystem, including forecasting, conversation intelligence, and CPQ platforms. Design and maintain sales workflows, automation, and CRM architecture while optimizing lead routing, opportunity management, and territory processes. Build and maintain executive dashboards, scorecards, and KPIs to deliver pipeline health analysis, forecasting insights, and performance reporting to Revenue Operations, Sales, and Finance leadership. Partner with cross-functional teams to reconcile bookings, revenue, and ARR, support pricing and deal analytics, and design sales compensation plans. Improve sales process efficiency through automation, standardized workflows, and data governance to increase seller productivity and operational effectiveness.
Required Qualifications
- 4–7 years of experience in Revenue Operations, Sales Operations, Business Operations, or Sales Analytics
- Experience in ownership of CRM platforms and GTM reporting
- Hands-on experience administering Salesforce
- Experience supporting modern RevOps technology (e.g., CPQ, Gong, Clari/Aviso, reporting and BI platforms)
- Strong SQL, Excel, BI, and reporting capabilities
- Experience building executive dashboards and forecasting models
- Experience supporting quota planning, territory management, compensation analysis, and forecasting processes
- Proven ability to partner with Sales, Finance, Product, Marketing, Customer Success, and Legal teams
- Demonstrated success improving processes through automation, workflow design, and data governance
- Bachelor's degree in Business, Finance, Information Systems, Computer Science, Engineering, or a related field
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