Senior Sales Operations Analyst
On-siteBengaluru, Karnataka, India
Job Summary
Design, build, and maintain complex routing flows using LeanData's FlowBuilder to ensure records are assigned accurately in real time. Continuously refine routing logic to align with evolving go-to-market strategies and territory models while managing matching rules and deduplication processes with the Data Governance team. Utilize enrichment tools such as ZoomInfo and Dun & Bradstreet to enhance record completeness and resolve data discrepancies to maintain a clean CRM environment. Partner with Sales, Marketing, and Channel operations teams to translate go-to-market strategy into scalable routing workflows and automation. Monitor routing performance, troubleshoot assignment failures, and implement solutions that improve operational speed and accuracy. Serve as the primary point of contact for routing and data management inquiries in Jira.
Required Qualifications
- 5+ years in a business or sales operations role
- Advanced experience with LeanData routing technology and Salesforce CRM
- Hands-on experience configuring complex routing logic within LeanData FlowBuilder (must have)
- Strong understanding of CRM data structures, account hierarchies, and territory models
- Experience with data enrichment platforms such as ZoomInfo and Dun & Bradstreet
- Proven ability to analyze complex datasets, identify process gaps, and implement scalable solutions
- Excellent communication skills with the ability to collaborate across Sales, Marketing, and Operations teams
- Organized, with excellent attention to detail and work in a fast paced environment
- Bachelor degree preferred
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