Senior Sales Manager
On-siteLahore, Punjab, Pakistan
Job Summary
Own and deliver the monthly Warm Outreach conversion target, representing the majority of departmental revenue, while maintaining agreed benchmarks across all major software categories. Drive SDR call quality improvement through structured coaching plans and own the reduction of vendor refunds and churn attributable to call quality issues. Ensure 100% timely review, veto, or escalation of QA verification errors and maintain complete staffing coverage across all U.S. time zones, weekdays and weekends. Manage and develop a team of Assistant Managers, Team Leaders, and SDRs, building OKR frameworks that cascade cleanly through reporting layers. Conduct recurring performance reviews with Lead Generation Channel Leads to maintain agreed lead-to-conversion rates and drive corrective action on upstream quality issues.
Required Qualifications
- 7+ years in a senior sales, business development, or client fulfillment leadership role
- ideally within B2B SaaS, lead generation, or software marketplace environments
- Demonstrated experience managing multi-layer teams (Team Leads/SDRs) at scale
- Strong track record of hitting revenue/conversion targets while improving quality metrics simultaneously
- Comfort with data-driven performance management, CRM systems, reporting tools, and KPI frameworks
- Proven cross-functional collaboration skills, particularly with Lead Generation, QA, and Training functions
Desired Qualifications
- Experience building or refining OKR structures and cascading them across reporting layers
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