Senior Sales Engineer
On-siteSingapore, Singapore
Job Summary
Deliver end-to-end Generative and Agentic AI solutions blended with Data Science and Machine Learning models for enterprise customers, spanning problem definition, data preparation, model development, deployment, and monitoring. Build custom AI/ML agents and applications using the H2O AI stack to design verticalized use cases across industries like banking, finance, and healthcare. Support clients in their GenAI journey, including LLM selection, evaluation, fine-tuning, and building scalable RAG pipelines. Conduct customer enablement programs such as hands-on training sessions, workshops, and hackathons to drive AI adoption. Translate technical outputs into business impact narratives and guide non-technical stakeholders on AI value and risks. Collaborate with internal teams to advance the GenAI/ML technology stack and contribute reusable assets. This role is based in Singapore for Singapore Citizens or Permanent Residents, offering a hybrid schedule.
Required Qualifications
- 3+ years of hands-on experience in data science, machine learning, and AI, with a proven track record of delivering projects for enterprise customers
- Strong expertise in LLMs and GenAI: fine-tuning, evaluation, RAG design, LLMOps, guardrails, and building domain-specific/custom LLM solutions
- Experience with predictive AI algorithms (GLMs, Random Forest, Gradient Boosting, Neural Networks, NLP, time-series forecasting, anomaly detection, etc.)
- Proven ability to design and deliver training, workshops, and customer enablement programs for technical and business stakeholders including the channel
- Solution design and sizing experience
- Hands-on experience with H2O products (Driverless AI, H2O-3, H2O Wave, LLM Studio) or similar AI/ML platforms
- Proficiency in Python
- Familiarity with MLOps and production monitoring tools such as H2O MLOps, MLflow, or equivalents
- Excellent customer-facing and communication skills: ability to engage with business stakeholders, executives, data scientists, and engineers, and clearly articulate technical concepts in business language
- Strong problem-solving skills and the ability to work independently in dynamic, customer-driven environments
- This position is based in Singapore and open to candidates who are Singapore Citizens or Permanent Residents
Desired Qualifications
- Prior experience in building AI/ML agents and GenAI applications for industry-specific use cases
- Demonstrated thought leadership in AI—published blogs, talks, or open-source contributions
- Experience running AI hackathons, bootcamps, or innovation workshops with enterprise customers
- Familiarity with enterprise-grade AI solutioning (security, governance, scalability, compliance)
- Python (preferred)
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