Senior Sales and Operations Specialist Mobile
$48,401–$72,592 year
On-site · South Kingstown, Rhode Island, United States
Job Summary
Senior Sales & Operations Specialist at Cox Communications will manage inventory accuracy through cycle counts, stock replenishment, and store audits; merchandise according to planogram; handle transfers, returns, and receiving; assist with special events and marketing support; troubleshoot and resolve wireless device issues; support post-purchase onboarding, activation, and content transfers; coordinate in-store pickup and returns for online orders; collaborate with Supply Chain for order fulfillment and variance requests; stay current with new products and technologies; coach other specialists on product knowledge and performance; open/close duties as manager on duty when needed; contribute to achieving store sales and retention targets; participate in training and development opportunities.
Required Qualifications
- Minimum: High School Diploma/GED and 3 years’ experience in a related field
- or any level degree/certification beyond HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field
- Preferred: Previous experience with store operational duties
- Experience selling Wireless/Mobile products highly preferred
- Fluency in Spanish, both written and spoken
- Leadership experience is ideal
- Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
- Ability to be mobile within the store to assist with troubleshooting and device activation
- Computer literacy with an aptitude for learning communication products, services, and accessories
- Ability to lift 25-50 pounds to help manage stock room inventory
- High School Diploma/GED and 3 years’ experience in a related field
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