Senior Revenue Operations Manager
On-siteRaleigh, North Carolina, United States
Job Summary
Lead end-to-end Salesforce delivery by scoping solutions, managing backlogs, and coordinating sprints with engineering to support global sales revenue goals. Translate sales team needs into clear requirements and project plans while ensuring data integrity, system adoption, and workflow automation across the GTM tech stack. Build, optimize, and maintain reports and dashboards that deliver actionable insights into pipeline health and forecasting. Partner with Sales, Marketing, and BizApps to execute lead funnel optimization initiatives and define KPIs that strengthen accountability toward revenue targets. Manage the feature request pipeline and oversee cross-platform integrations to ensure consistent tool adoption across all sales roles.
Required Qualifications
- Minimum 8 years of experience in sales operations, revenue operations, or business operations implementing Salesforce and lead routing solutions globally (preferably in SaaS software industry)
- Proven managerial experience
- Highly organized, detail-oriented, and capable of driving multiple priorities in a fast-paced environment
- Strong analytical mindset with the ability to break down complex business problems and communicate clear, data-driven recommendations, including the ability to create materials for C-suite or board-level audiences
- A strong grasp of sales processes, revenue forecasting, GTM strategy, and the way orders move through sales order entry systems
- Experience working in fast-paced organizations, with a track record of driving impact across cross-functional teams
- Extensive experience in process design, standardization and continuous improvement, with ability to translate business needs into actionable priorities
- Proven experience leading workflow optimization and automation initiatives within sales or customer-facing functions
- Advanced proficiency & working knowledge of Salesforce, Gong, lead routing tools, CMS platforms, funnel analytics, building reports via PowerBI, Tableau, etc.
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