Senior Revenue Enablement Lead, Customer Success
Remote · United States or Des Moines, Iowa, United States
Job Summary
Senior Revenue Enablement Lead for Customer Success, remote or HQ in Des Moines, IA. Drive consistency, retention, and growth across the post-sale customer journey by enabling CS leadership, onboarding CSMs/TAMs/Support teams, and building training, coaching frameworks, and certifications. Lead train-the-trainer initiatives for BPO and support teams, partner with GTM Readiness to integrate new products into the post-sale experience, and collaborate with front-line leaders to drive coaching, call reviews, and continuous improvement.
Required Qualifications
- 6+ years of experience in customer success, enablement, or post-sale operations
- experience enabling CS, TAMs, and support teams
- experience building onboarding programs and development frameworks
- strong coaching and facilitation skills
- cross-functional collaboration and communication skills
- comfortable in a fast-paced, evolving environment
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