Senior Retail Design Manager, Global Real Estate Services
On-site · Birmingham, England, United Kingdom
Job Summary
Lead global retail branch design by translating HSBC International Wealth and Premier Banking priorities into implementable design guidance; govern Global Retail Design Standards and ensure consistent adoption; define customer/colleague outcomes and service journeys through branch briefs and design strategies; oversee design governance, assurance, and risk escalation; manage delivery across UK/EUR/US/LATAM with design consultants and partners including TPEM accountability for global retail design contracts; bring strong experience in branch/workspace design, stakeholder influencing, governance and contract governance, and inclusive design principles to deliver customer-ready spaces aligned with business objectives.
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