Senior Responsible Gaming Officer
HybridSliema, Tas-Sliema, Malta
Job Summary
Develop and manage RG compliance strategies to meet regulatory standards across assigned markets, ensuring practices align with evolving requirements and support business continuity. Collaborate with cross-functional teams to localize policies, conduct risk assessments, and respond to regulatory audits while maintaining comprehensive documentation and KPI tracking. Act as the RG lead on expansion projects, integrating compliance by design through gap analyses and localized product requirements. Implement behavioral monitoring tools to identify player risks and deliver training programs that reinforce organizational awareness. Leverage data-driven insights to continuously improve the RG framework and stay informed on industry innovations.
Required Qualifications
- Bachelor's degree in Law, Business Administration, Social Sciences, or a related field
- Minimum of 2 years in governance, compliance, or responsible gaming, ideally within the gaming, financial, or regulatory sectors
- Strong understanding of RG frameworks, industry standards, and regulatory requirements
- Proven experience in cross-functional stakeholder management, especially in regulated industries
- Excellent analytical, communication, and organizational skills
- Cultural awareness and experience in localizing policies across diverse markets
- Demonstrated AI-first mindset, actively leveraging AI tools and assistants to improve productivity, problem-solving and decision-making
- Continuously explores new AI capabilities and champions their practical adoption within teams, using AI as a natural part of day-to-day work rather than a supplementary tool
Desired Qualifications
- Experience with data analytics and monitoring tools
- Familiarity with business continuity planning, especially in high-growth or expansion-focused environments
- Professional certifications in compliance, governance, or risk management (e.g., CCEP, CRMP)
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