Senior Researcher, Growth
$110,000–$135,000 year
HybridNew York, United States
Job Summary
Conduct user experience studies across The New York Times growth and app surfaces, creating and managing large-scale surveys to produce advanced visualizations and construct data narratives. Design and complete mixed-method studies that guide evidence-based strategy by complementing research with behavioral data, proprietary insights, and A/B testing results. Lead end-to-end research projects to inspire colleagues and build new product and marketing experiences grounded in user needs, while exploring new methodologies and design-thinking tools. Collaborate with Product, Design, Strategy, Marketing, and Engineering to support long-term strategy within the Audience Insights team. This hybrid role involves three days per week in the office.
Required Qualifications
- 5+ years of research and insights experience
- Experience scoping and conducting UX and usability research through a variety of qualitative and quantitative methods
- Experience developing and executing survey research, including data analysis and developing a narrative
- Experience with a range of research methods and techniques
- Experience working across multiple internal team environments
- Someone who embraces challenges, welcomes feedback and views failures as opportunities
Desired Qualifications
- MA/MS+ in human-behavior related field, such as Psychology, Sociology, Anthropology, Human-Computer Interaction, Media Studies or Economics
- Mastery of Qualtrics, Displayr, Tableau and/or other platforms for advanced survey analysis and visualization
- 2+ years of research experience with growth product teams, mobile apps or app development
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