Senior Research Programme Manager
$150,000–$250,000 year
RemoteLondon, England, United Kingdom or United Kingdom
Job Summary
Lead the scoping, evaluation, and commercial shaping of sub-studies while managing sponsor relations, contract renewals, and account growth. Utilize internal project management tools to plan, track, and report on programme progress, milestones, and deliverables. Own programme-level budget accountability, including forecasting, margin awareness, and risk identification. Build and manage relationships with external clients at a senior level, leading sponsor-facing governance and setting agendas. Collaborate with technical product and engineering teams to translate project needs into prioritised requirements and oversee documentation. Ensure strict compliance with data privacy regulations and maintain the security of Protected Health Information. Mentor and support the development of junior team members, including reviewing their programme plans and deliverables. Contribute to the development and continuous improvement of research delivery processes and tools. Deputise for the VP of Operations as required.
Required Qualifications
- Significant (e.g. 5+ years) proven track record in research delivery, project and/or programme management, including planning, tracking, and reporting, with ownership of large, multi-region or multi-stakeholder programmes.
- Exceptional client management skills with a demonstrated history of successful stakeholder engagement and relationship building, including navigating difficult conversations, escalations, and commercial discussions with senior sponsor/client contacts.
- Highly organised and detail-oriented, with the ability to manage complex projects spanning multiple business functions.
- Strong experience in risk and issue management, with a talent for collaborating with internal stakeholders to develop effective solutions.
- Proficiency in using project management tools and software to facilitate project execution.
- Quick to establish and maintain rapport with internal and external stakeholders.
- Experience mentoring or line-managing project/programme management staff.
- Track record of improving processes or ways of working, not just operating within them.
- Commercial acumen - experience with budget ownership, forecasting, and understanding programme profitability.
- Experience in healthcare, clinical trials, or research expected at this level.
Desired Qualifications
- Familiarity with pharmaceutical trials and regulations is a bonus.
- Experience working with technical product or engineering teams is a plus.
- Certification in project management (e.g., PMP, PRINCE2, Agile) is a plus.
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