Senior Relationship Strategist - PNC Private Bank
On-siteGrand Rapids, Michigan, United States
Job Summary
Lead client management activities by developing and executing relationship management plans to acquire and retain clients while managing a book of business. Conduct thorough discovery of client needs to deliver exceptional experiences, consistently review assessments for changes, and proactively source new relationships through external network expansion. Own communication with existing clients to capture expansion opportunities and manage risk through appropriate client selection and escalation of concerns. Maintain accurate sales and relationship administration tasks while ensuring team processes like pre-call planning and post-call debriefs are executed. May assist in developing team members, participating in special projects to strengthen the business, and leveraging knowledge of partner offerings to make business-appropriate introductions.
Required Qualifications
- university / college degree
- 8+ years Industry relevant experience
- Specific certifications
- FINRA license
- SAFE Act compliance
- CDL
Desired Qualifications
- Masters degree
- PhD
- certifications (in lieu of degree)
- military service (in lieu of degree)
- Book Of Business
- Client Relationship Building
- Customer Engagement
- Decision Making
- Financial Analysis
- Identifying Sales Opportunities
- Client Relationship Management
- Communicating for Impact
- Decision Making and Critical Thinking
- Influencing
- Managing Multiple Priorities
- Products and Services
- Understanding Customer Needs
- Value Selling
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