Senior Receptionist
$56,160–$62,400 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Answer and transfer incoming calls on a multi-line system while welcoming clients and visitors with professionalism. Notify employees of arrivals, guide guests with appropriate instructions, and provide high-level front-of-house services. Utilize logs and tracking software for assigned work, communicate with peers or clients regarding deadline issues, and perform quality assurance on your own and others' work. Handle sensitive documents, troubleshoot basic office equipment, and assist office services or peer teams as needed. Complete other administrative tasks, meet contracted deadlines, and adhere to Williams Lea and client site policies.
Required Qualifications
- High school diploma or equivalent
- Minimum 3 years' experience preferably in a legal, banking or large corporate environment
- Proven customer service skills
- Intermediate skill in the use of MS Office software (Word, Excel, Outlook), messaging systems, and job workflow tools
- Familiar with general office procedures
- Ability to prioritize work, balance projects and meet deadlines in a timely manner
- Strong attention to detail with good organizational skills and emphasis on accuracy and quality
- Ability to make independent decisions that conform to business needs and policy
- Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level
- Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate needs and pressure
- Must be self-motivated with positive can-do attitude
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to handle sensitive and/or confidential documents and information
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