Senior Reception Support Worker
$27,694–$29,064 year
On-siteYate, England, United Kingdom
Job Summary
Act as the welcoming first point of contact for young people, colleagues, and visitors via telephone and email. Manage day-to-day service operations including data collection, monitoring, reporting, stock control, and maintenance tracking. Lead rota management, shift planning, and cover arrangements. Provide line management and supervision to the weekend and reception team. Use problem-solving skills to maintain service safety and respond to challenging situations. Work a fixed 40-hour week from 7:00am–3:00pm in the Woodleaze team in Yate, supporting vulnerable, at-risk young people within a Psychologically Informed Environment framework.
Required Qualifications
- Good administration skills
- Highly organised
- Ability to work a fixed rota pattern of 7:00am–3:00pm
- Strong administrative and organisational skills
- Problem-solving skills
- Ability to respond appropriately to challenging situations and behaviours
- Satisfactory DBS (Disclosure and Barring Service) check
- Sufficient documentation to prove ID
Desired Qualifications
- Experience in PIE (Psychologically Informed Environments)
- Experience in TIP (Trauma-Informed Practice)
- Relevant lived experience
- Minoritised backgrounds
- Muslim
- Male
- Transferrable skills
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