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FiservPosted 4 days ago

Senior QA Test Lead - Commerce Hub

On-siteDublin, Leinster, Ireland

Full TimeSenior LevelLarge

Job Summary

Lead and manage the programme-level test team across multiple domain workstreams, owning day-to-day test execution, priorities, and delivery commitments for the re-platforming of a critical payment acquiring system. Define and drive the test strategy across all phases, covering the full acquiring lifecycle from transaction capture through clearing, settlement, and disputes. Champion an automation-first approach by embedding automated quality gates into CI/CD pipelines and driving coverage across regression and domain-driven pathways. Own defect tracking, triage, assessment, analysis, and management to ensure consistent classification and timely resolution. Mentor test engineers on best practices in test design, automation standards, and defect rigour while providing clear, timely quality reporting to programme leadership.

Required Qualifications

  • Proven experience leading QA test teams across large, complex enterprise-level programmes — spanning multiple teams, domains and workstreams simultaneously
  • Hands-on experience testing cloud-native, event-driven microservices architectures and an understanding of the test challenges specific to distributed, asynchronous systems
  • Demonstrated track record of driving automation adoption — across regression suites, API-level testing and CI/CD pipeline integration
  • Deep experience in defect lifecycle management — triage, classification, trend analysis, root cause and reporting — at programme scale
  • Experience mentoring and developing test engineers, lifting capability and shifting team culture toward quality ownership
  • Strong communication skills — able to translate quality data into clear, actionable insights for both technical and non-technical audiences
  • Comfortable operating at pace in an Agile or scaled Agile delivery environment, balancing rigour with the need to keep delivery moving

Desired Qualifications

  • Experience in financial services or payments — acquiring, issuing, banking or equivalent high-volume transactional environments — with an understanding of transaction lifecycles, scheme processing and settlement
  • Familiarity with event-driven architecture testing — Kafka, async processing and challenges such as ordering, idempotency and eventual consistency
  • Experience supporting legacy-to-modern platform migrations, including parallel-run validation and parity testing
  • Exposure to AWS, containerised environments (Kubernetes, Docker) and observability tooling from a testing perspective
  • Familiarity with synthetic test data management practices for cloud-native platforms

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