Senior QA Engineer
HybridNew York City, New York, United States or Los Angeles, California, United States
Job Summary
Design and execute comprehensive test plans for web applications and APIs across a large, complex EHR platform, applying judgment about where manual coverage matters most and where automation earns its keep. Build and maintain test automation using Playwright, contributing to a growing suite of reliable, maintainable tests, while performing thorough API testing with tools like Postman to validate backend services and data flows. Approach every test with the customer in mind, acting as a proxy for the people who rely on Healthie every day and advocating for their experience. Get up to speed on new product areas quickly, developing a critical eye for how things should work and where they are likely to break. Collaborate with engineers and product teams throughout the development lifecycle to catch issues early and uphold quality standards, documenting defects with clear, detailed reproduction steps, especially for complex or non-deterministic workflows. Use AI tools pragmatically to accelerate your work, including test case generation, edge case discovery, code writing, and documentation, while owning the output critically. Contribute to QA process improvements and help the team adopt better testing patterns over time.
Required Qualifications
- 8+ years of experience in Quality Assurance
- Track record of finding bugs others miss
- Building test coverage that holds up over time
- Deep customer empathy
- Thinking about real users as you test
- Acting as their proxy
- Advocating for their experience when something feels off
- Exceptional testing instincts
- Natural ability to identify edge cases
- Thinking adversarially
- Digging until you understand a failure completely
- Fast product learner
- Getting up to speed on new features and domains quickly
- Approaching new features with a critical, questioning eye
- Strong sense of when enough is enough
- Using experience and context to make confident calls about coverage
- Balancing thoroughness with the pace of a fast-moving team
- Technically fluent across the stack
- Solid API testing skills
- Strong working knowledge of GraphQL
- Comfortable reading logs
- Digging into a codebase when a bug needs it
- Comfortable with Playwright
- Fluent with AI tools for generating tests
- Surfacing edge cases
- Moving faster without sacrificing judgment
- Strong communicator
- Working well across engineering, product, and clinical stakeholders
- U.S. work authorization
- Healthie does not provide visa sponsorship
- Full-time employment
- W-2 employment
- Hybrid work arrangement
- Location in New York, NY or Los Angeles, CA
- In-person meetings on Tuesday-Friday
- Interview with Talent team
- Hiring Manager Interview
- Technical Interview
- Executive Interviews
- Participation in e-verify
Desired Qualifications
- Ruby familiarity
- TypeScript familiarity
- Healthcare or regulated industry experience
- Experience configuring testing and deployment practices
- Experience with CI/CD pipelines
- Experience with release process tooling
- Experience testing AI/ML systems
- Experience with NLP outputs
- Experience with transcription accuracy
- Experience with other probabilistic models
- Knowledge of HIPAA compliance requirements
- Knowledge of how HIPAA applies to PHI handling in software
- Familiarity with Claude Code
- Familiarity with other agentic coding tools
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